Política de reembolso
- All Sales are FINAL! However, Exchanges can be done within 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalizing your purchase.
- All exchanges must be unused, unworn and resellable condition. Products that are altered or damaged, including scuffs, smudges, scratches and cologne/perfume odor do not qualify and will be sent back to you at your expense. MMJ does not provide prepaid shipping labels.
- The item must be returned with its original packing.
- Shipping fees are not refundable.
- If you want to exchange within the return window for a different size or style, contact us via inbox on our site, email us info@shopmmjewelers.com or Facebook/Instagram prior to shipping.
- Once an return is approved, customers have 5 days to send back their purchase. Exchanges postmarked after 5 days will be refused and sent back at the customers expense.
- Please allow up to 5 business days after your exchange has been processed for your item(s) to ship (exclusions apply for items on back-order).
- MMJ will provide domestic prepaid return labels only in the event that we have made a mistake. Example: If MMJ were to send you the incorrect piece of jewelry.
- Custom and solid gold items are not subject to return, due to the fact that each piece is made to order.